If you are unable to connect to the Internet from another device, try disconnecting and then re-connecting the Ethernet cable.If you can connect to the Internet from another device, restart your TV.
Verify that your wireless router is working properly.
Click here to view steps on how to restart your TCL Roku TV. For instructions on how to restart your router, refer to your router's user manual or visit the router manufacturer's website.
If the cable if good, restart both your wireless router and TV. If possible, try a different Ethernet cable. Confirm that you Ethernet cable is securely connected to your TV and router. This is specifically an Ethernet-related error. If your computer has an internet connection and you still see Error 009, restart your TCL Roku TV. If no connection exists, contact your ISP for help restoring the internet connection. Use another device such as a computer or tablet, to check if your Internet connection is working. This code means that your TV is connected to the router, but does not have Internet access. Select the error codes you are getting to view recommended resolutions: Error Code 009 If you experience any problems feel, please contact IT Service Desk.You may encounter the following error codes while setting up your TCL Roku TV or during regular use. PLEASE NOTE that it will take around 30 to 45 minutes for the network to register and recognize your device after device enrollment.Ĭongratulations! You’ve successfully connected your Gaming Console to the Wireless network! Your Smart TV will never use URI_Secure to connect to the network since it doesn’t carry that capability. After clicking Create Device, a similar screen should appear notifying you that your Smart TV has been device enrolled onto the network.Īfter the device enrollment process has been completed make sure your Smart TV stays connected to URI_Open, as that’s how it will access the Wi-Fi. After selecting SmartTV make sure to put in the MAC address of your console in the MAC Address text box. Click on the Select Device Type drop-down menu, and select SmartTV. You should now see the screen shown below. After logging in, click on Create Device towards the left side of the page. Next, you will then log in using your eCampus username and your SSO password. Once you’ve located your MAC address, go to using a DIFFERENT DEVICE THAT IS ALREADY CONNECTED TO THE UNIVERSITY WI-FI. (for example: “How to find MAC address Hisense Roku TV 43R6E”) Since there are too many TVs to make a general guide on how to find the MAC address we suggest that you google how to find your MAC address with your TV Model. Next, locate your Smart TVs MAC address. First, make sure your Smart TV is connected to the URI_Open network. Connecting Your Smart TV to the URI Wi-Fi
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